What is CRM & Why?


What is Dynamics CRM …?

Dynamics CRM is a software package developed by Microsoft which provides organizations with a highly flexible customer relationship management platform that can adapt, grow, and scale along with your business. Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management(CRM) and it provide a powerful business application platform that delivers to customers opportunities to extend and provide value added solutions. Core Components of CRM mainly focused on Sales, Marketing and Service.

Why Microsoft Dynamics CRM …?

Familiar—software that empowers people through natural, productive and insightful experiences.
Intelligent—real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies.
Connected—connections across people, processes, and ecosystems that allow businesses to maximize the value of relationships and systems. Get 360 Degree View of Customers, Partners, Investors, Sectors and even internal departments. Increase Productivity and enhance collaboration.

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